Responsible gambling

Responsible Gaming at Bally's

At Bally's, we understand the importance of responsible gaming and its impact on our players' lives. We are committed to providing a safe and enjoyable experience for all our customers.

Setting Limits

We encourage you to set limits that work for you. You can set daily, weekly, or monthly deposit limits through your account settings. Once applied, these limits cannot be overridden. This is an automatic process designed to help you maintain control over your gaming habits.

• Deposit Limits: Customizable ranges from $10-$10,000 CAD per period
• Spending/Cashout Limits: Set daily/weekly/monthly spending caps in our system

Break Tools

We also provide tools to help manage your play sessions. These include:

• Session Timers: Reminders every 15-30 minutes can be set through account settings.
• Mandatory Breaks: After 1-2 hours of continuous play, a mandatory break can be initiated
• Cool-off Periods: Temporary account suspension for 24 hours to 30 days

Self-exclusion

If you need help managing your gaming habits or have concerns about excessive gambling, please know that we are here for you. Our responsible gaming tools include:

• Temporary Self-Exclusion (TSE): Choose from options of 3 months to a year
• Permanent Self-Exclusion: Request permanent exclusion through support email

Support Organizations

If you're struggling with problem gambling or need someone to talk to, there are resources available. These include:

• ConnexOntario: A 24/7 helpline dedicated to supporting those affected by problem gaming
• Responsible Gaming Council: Information and guidance on responsible gaming practices

Tools for a Safer Experience

We strive to create an environment that supports player well-being. Our tools are designed to help you make informed choices:

• RNG-Certified Games: Ensure your games meet strict standards for fairness
• Age Verification: Confirm age upon registration (19+ years)

Accessing Support

If you're experiencing issues or need assistance, please don't hesitate to reach out. Our team is here to support you.

Remember, responsible gaming starts with informed choices about how and when we engage in our favorite activities.